Privacy Policy
Last Updated: November 6, 2025
Your Privacy Matters: VoClone is committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data, particularly audio and video files.
1. Information We Collect
1.1 Anonymous Authentication
Privacy First Approach: VoClone uses anonymous authentication. We do NOT collect any personal identifying information such as:
- Email addresses
- Usernames or real names
- Phone numbers
- Physical addresses
- Social security numbers or government IDs
Your account is created anonymously, ensuring your privacy is protected from the start.
1.2 Non-Personal Data
We only collect minimal, non-identifiable technical information:
- Device Information: Basic device type and operating system (for compatibility purposes)
- Usage Analytics: Anonymous app interaction data to improve user experience
- Error Logs: Technical error information to enhance app stability
1.3 Audio and Video Files
VoClone processes audio and video files to provide voice cloning services. We handle these files with the highest level of security:
- Uploaded Media: Audio and video files you upload for voice cloning purposes
- Recorded Audio: Voice recordings created within the application
- Generated Audio: AI-generated voice outputs created through our service
- Processing Data: Temporary data created during voice cloning operations
2. How We Use Your Information
2.1 Service Delivery
We use your information to:
- Provide and maintain our voice cloning services
- Process and analyze audio/video files for voice synthesis
- Generate AI-powered voice clones based on your input
- Store and manage your voice projects and libraries
- Improve our AI models and service quality
2.2 Service Operations
- Display in-app notifications and updates
- Respond to your inquiries and support requests when you contact us
- Provide technical assistance and troubleshooting
3. Data Security and Storage
3.1 Enterprise-Grade Security
Your audio and video files are protected with industry-leading security measures:
- Encryption: All files are encrypted in transit (TLS/SSL) and at rest (AES-256)
- Secure Storage: Files are stored on Firebase Cloud Storage with enterprise-grade security
- Access Control: Strict authentication and authorization protocols ensure only you can access your files
- Regular Audits: Our security infrastructure undergoes regular security assessments
- Backup Systems: Automated backup systems protect against data loss
- Isolated Processing: Audio/video processing occurs in secure, isolated environments
3.2 Data Retention
We retain your data as follows:
- Active Files: Stored as long as your account remains active
- Temporary Processing Data: Automatically deleted after processing is complete
- Account Data: Retained until you request deletion or close your account
- Backup Data: Maintained for up to 90 days in secure backup systems
4. Data Sharing and Disclosure
4.1 No Third-Party Sharing
We do not sell, rent, or share your personal information or media files with third parties, except:
- Service Providers: Trusted partners who assist in operating our services (e.g., cloud infrastructure providers) under strict confidentiality agreements
- Legal Requirements: When required by law or to protect our legal rights
- With Your Consent: When you explicitly authorize us to share specific information
4.2 AI Processing
Audio and video files are processed using secure AI services. These services:
- Operate under strict data processing agreements
- Do not retain or use your data for training other models
- Process data in isolated, secure environments
- Comply with international data protection standards
5. Your Rights and Controls
5.1 Access and Control
You have the right to:
- Access: View all personal data and files we store about you
- Modify: Update or correct your personal information
- Delete: Request deletion of your account and all associated data
- Export: Download your data in a portable format
- Restrict: Limit how we process your information
5.2 Data Deletion
You can delete:
- Individual audio/video files at any time through the app
- Specific voice projects and generated outputs
- Your entire account and all associated data
Upon deletion request, we will permanently remove your data within 30 days, except where retention is legally required.
6. Children's Privacy
VoClone is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete that information.
7. International Data Transfers
Your data may be processed and stored in different countries where our service providers operate. We ensure that all international data transfers comply with applicable data protection laws and use appropriate safeguards such as:
- Standard contractual clauses
- Privacy Shield certification (where applicable)
- Adequate data protection frameworks
8. Cookies and Tracking
We use minimal tracking technologies to:
- Maintain your session and authentication state
- Remember your preferences and settings
- Analyze application performance and usage patterns
- Improve user experience and application functionality
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy in the application
- Displaying a prominent in-app notice
- Updating the "Last Updated" date at the top of this document
Your continued use of VoClone after any changes indicates your acceptance of the updated policy.
10. GDPR Compliance
For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). This includes:
- Processing data lawfully, fairly, and transparently
- Collecting data only for specified, explicit, and legitimate purposes
- Ensuring data accuracy and security
- Honoring your rights under GDPR (access, rectification, erasure, portability, etc.)